Returns & Exchanges

At VR-Rock, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all accessories, manuals, and protective films are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians inspect the returned electronics, we will process your refund or ship your replacement within 5-7 business days.